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Frequently Asked Questions


Q. Who is Stanbic IBTC Stockbrokers Limited?
A. Stanbic IBTC Stockbrokers Limited (“SISL”) is the wholly owned stockbroking subsidiary of Stanbic IBTC Bank Plc. SISL is registered by the Securities & Exchange Commission of Nigeria (“SEC”) and licensed on the 24th of June, 1987 by the Nigerian Stock Exchange (the “Exchange”) to deal in securities on the floor of the Exchange.

Q. What do I need to open a stockbroking account with you?
A. The minimum amount required to open a Stockbroking account is =N=5m (five million naira) which can be a cheque, transfer of shares already resident with other stock broking firms or a combination of the two. Kindly click on how to get started for details.

Q. What is your procedures as regards placing of mandates?
A. You can place your mandate via our on-line portal using your given access codes or send it via e-mail to stockmandates@stanbicibtc.com. However, the deadline for receiving mandate is 6.00pm on the business day preceding the intended day of execution.
Q. How do I monitor my stocks?
A. Youcan monitor your stocks and access your stockbroking account by logging on to www.sislbrokerage.com using your given access code and pass code.

Q. Can I pay cash into my stockbroking account?
A. You can only deposit a maximum of N50,000.00 directly into your stockbroking account, any amount exceeding this would have to be either by cheque, draft or fund transfer as stipulated in the Securities and Exchange Commission regulations.

Q. How do I know when trades are executed on my behalf?
A. An automatic trade notification e-mail will be sent once a trade is carried out on your account, hence, the need to provide your current and functional email address.

Q. Can I use my shares as collateral for loan?
A. Yes, you can. You would be required to write a letter requesting for lien placement, stating the company (bank) you are taking the facility from and the stocks you intend to use as collateral for the loan.

Q. Will SISL give me regular advice that guides my decisions?
A. While we are an execution only brokerage house, our clients have access to our highly acclaimed research reports and stock select that help guide investment decisions.
Q: How do I generate my statement online?
A. To generate your statement online, simply follow the steps below:

  • Visit our website www.sislbrokerage.com and click on the top right of the screen to login to your account
  • Another window will appear advising you to login with your USER ID and PASSWORD which will take you to your account summary page.
  • Click on the link "STATEMENT" on the Account Summary page.
  • Enter the dates for which you want the statement to be generated

Q: How do I register for online access?
Once you open a Stockbroking Account with us, a CSCS account details will be generated and online account will automatically be opened for you and login details will be sent to you via our welcome e-mail.

Q: How do I reset my password?
Please send an email to stockbroking@stanbicibtc.com. We will reset your password and advice you of your  new login details.

Q: What should I do if I notice inconsistency in my portfolio online and that of CSCS?
If you notice any inconsistency in your online portfolio and that of CSCS, please send us an email using your registered email address via stockbroking@stanbicibtc.com and your online portfolio will be reconciled to reflect your current status at CSCS.

          
          

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Market Price List as at 01 Sep 2014

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Customer Care Line
01 448 8800-29
08023257777
08033231941
stockbroking@stanbicibtc.com